FTC-PR-240222-1 (Feb. 22, 2024) FTC Order Will Ban Avast from Selling Browsing Data for Advertising Purposes, Require It to Pay $16.5 Million Over Charges the Firm Sold Browsing Data After Claiming Its Products Would Block Online Tracking – FTC says despite its promises to protect consumers from online tracking, Avast sold consumers’ browsing data to […]
Category: Deceiving Customers
Deceiving Customers involves misleading or manipulating them through false information, misrepresentation, or fraudulent practices to influence their purchasing decisions. This unethical behavior can manifest in various forms, such as exaggerated advertising claims, hidden fees, or counterfeit products, ultimately undermining consumer trust and damaging a brand’s reputation. While some businesses may resort to deception for short-term gains, the long-term consequences often include legal repercussions, loss of customer loyalty, and negative publicity, highlighting the importance of ethical practices in fostering sustainable business relationships.
FTC-PR-240104-1 (Jan. 4, 2024) FTC, Connecticut Take Action Against Manchester City Nissan for Deceiving Consumers, Forcing Junk Fees – Federal court complaint against dealer, owners and key employees charges deceptive and unfair practices involving “certified” used cars, government fees, and add-ons The Federal Trade Commission and the State of Connecticut are taking action against auto dealer […]
FTC-PR-240102-2 (Jan. 2, 2024) California-based Lead Generator Agrees to Settlement Banning It from Making or Assisting Others in Making Telemarketing Calls, Including Robocalls – Response Tree used deception and dark patterns to trick consumers into providing personal information that was used to facilitate millions of illegal telemarketing calls California-based lead generator Response Tree LLC and […]