Category: Refunds to Consumers

Refunds to Consumers from regulatory agencies occur when these agencies, such as the Federal Trade Commission (FTC) or Consumer Financial Protection Bureau (CFPB), intervene to rectify situations where companies have violated consumer protection laws. These agencies may mandate refunds or restitution to affected consumers as part of enforcement actions against businesses that have engaged in deceptive practices, false advertising, or other forms of misconduct. The refund process typically involves identifying eligible consumers, calculating the amount owed, and distributing the funds to ensure that those harmed are compensated. This mechanism helps restore consumer trust and provides financial redress for those who have been wronged.

FTC-PR-240313-1

Categories Debt-Relief Federal News Sources FTC FTC-24 Refunds to Consumers Student Loans

FTC-PR-240313-1 (Mar. 13, 2024)

FTC Sends More Than $4.1 Million in Refunds to People Who Lost Money to Student Loan Debt Relief Scheme – Agency said scammers lured consumers with fake loan forgiveness and pocketed their money.

The Federal Trade Commission is sending more than $4.1 million in refunds to people who lost money to student loan debt relief scammers who lured consumers with fake loan forgiveness claims and pocketed their money. The scheme used many names including Mission Hills Federal, Federal Direct Group, National Secure Processing, and The Student Loan Group.

FTC News Release - FTC-PR-240313-1

PR-240313-1

Date: Mar. 13, 2024

Accessed: Aug. 29, 2024

Source URL: https://www.ftc.gov/news-events/news/press-releases/2024/03/ftc-sends-more-41-million-refunds-people-who-lost-money-student-loan-debt-relief-scheme

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FTC-PR-240313-1

FTC-PR-240216-1

Academy Home Services Atlantic Pacific Service Group Categories Companies in the News Federal News Sources FTC FTC-24 FTC-2402 Golden Home Services America Home Matters USA Mortgage Relief Scam Mortgages Refunds to Consumers

FTC-PR-240216-1 (Feb. 16, 2024)

A federal court has issued an order banning the operators of the Home Matters USA mortgage relief scam from the telemarketing and debt relief businesses and requiring them to turn over $19 million as a result of a lawsuit by the Federal Trade Commission and the California Department of Financial Protection and Innovation (DFPI).

Date: Feb. 16, 2024

Accessed:  Sep. 9, 2024

Source URL:  https://www.ftc.gov/news-events/news/press-releases/2024/02/ftc-california-dfpi-case-leads-ban-against-operators-mortgage-relief-scam-home-matters-usa

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FTC-PR-240216-1

FTC-PR-240208-1

Categories Companies in the News Federal News Sources FTC FTC-24 FTC-2402 Nexway Inc. Refunds to Consumers Tech Support Scams

FTC-PR-240208-1 (Feb. 8, 2024)

The Federal Trade Commission is sending more than $610,000 in refunds to consumers who lost money to a tech support scam facilitated by the payment processing company Nexway.

Date: Feb. 8, 2024

Accessed: Sep.9, 2024

Source URL: https://www.ftc.gov/news-events/news/press-releases/2024/02/ftc-sends-refunds-consumers-harmed-tech-support-scam-facilitated-payment-processor-nexway

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FTC-PR-240208-1