Category: Tech Support Scams

Tech Support Scams involve fraudsters pretending to be technical support agents from reputable companies, aiming to deceive individuals into granting remote access to their computers or paying for unnecessary services. The scammers typically contact victims through unsolicited phone calls, pop-up messages, or fake websites, claiming to have detected security issues or performance problems on the victim’s device. They use fear tactics, such as warning of a virus or security breach, to convince victims to follow instructions that lead to installing malicious software, revealing personal information, or making payments for fake repairs. Ultimately, these scams exploit the victim’s trust and technical ignorance, often resulting in financial loss and compromised personal data.

FTC-PR-240307-2

Agency Rules AI-enabled Scam Calls Categories Federal News Sources FTC FTC-24 FTC-2403 Tech Support Scams Telemarketing Fraud

FTC-PR-240307-2 (Mar. 7, 2024)

FTC Implements New Protections for Businesses Against Telemarketing Fraud and Affirms Protections Against AI-enabled Scam Calls – Final rule extends telemarketing protections to business-to-business calls; Commission also proposes new consumer protections against tech support scams pitched over the phone

The Federal Trade Commission today announced a final rule extending telemarketing fraud protections to businesses and updating the rule’s recordkeeping requirements in light of developments in technology and the marketplace. The Commission also announced a proposed rule that would provide the agency with significant new tools to combat tech support scams.

FTC News Release - FTC-PR-240307-2

PR-240307-2

Date: Mar. 7, 2024

Accessed: Sep. 1, 2024

Source URL:  https://www.ftc.gov/news-events/news/press-releases/2024/03/ftc-implements-new-protections-businesses-against-telemarketing-fraud-affirms-protections-against-ai

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FTC-PR-240307-2

FTC-PR-240208-1

Categories Companies in the News Federal News Sources FTC FTC-24 FTC-2402 Nexway Inc. Refunds to Consumers Tech Support Scams

FTC-PR-240208-1 (Feb. 8, 2024)

The Federal Trade Commission is sending more than $610,000 in refunds to consumers who lost money to a tech support scam facilitated by the payment processing company Nexway.

Date: Feb. 8, 2024

Accessed: Sep.9, 2024

Source URL: https://www.ftc.gov/news-events/news/press-releases/2024/02/ftc-sends-refunds-consumers-harmed-tech-support-scam-facilitated-payment-processor-nexway

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FTC-PR-240208-1