FTC-PR-240223-2
FTC Takes Action Against Tax Prep Company H&R Block For Wiping Consumers’ Data, Deceptively Marketing ‘Free’ Online Filing – Complaint outlines unfair deletion of tax data when consumers attempt to downgrade to more affordable products
The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers’ tax data and requiring them to contact customer service when they downgrade to more affordable online products, and deceptively marketing their products as “free” when they were not free for many consumers. These practices cost consumers time and money.
Date: Feb. 23,2024
Accessed: Sep. 6, 2024
Categories:
- FTC-2402
- Deceptive Marketing
- Tax Preparation Software
- H&R Block Inc.
- HRB Digital LLC
- HRB Tax Group Inc.
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