FTC-PR-241118-1 (11-18-24)
Federal Court Orders Harris Jewelry to Restore its Website and Claims Portal for Servicemembers to Request Refunds – With limited time to request refunds, the agency strongly encourages eligible consumers to file a claim as soon as possible
A federal court has ordered Harris Jewelry to reopen its claims process and renotify consumers, most of whom are active duty servicemembers, to submit their claims for refunds. The court found Harris Jewelry violated its prior settlement with the Federal Trade Commission and a multistate group led by the New York Attorney General’s Office by prematurely shutting down the claims portal.
The new claims process is open for 33 days, starting today, November 18, 2024 and ending Saturday, December 21, 2024.
The agency is encouraging consumers who purchased items from Harris Jewelry and paid for a Lifetime Jewelry and Watch Protection Plan, and have yet to file a claim or previously filed a claim but not yet heard back from Harris Jewelry, to request a refund via Harris’s website as soon as possible.
FTC-PR-241118-1 (11-18-24)