Category: Funeral Rule Violations

The FTC Funeral Rule is a regulation enforced by the Federal Trade Commission that aims to protect consumers in the funeral industry by ensuring transparency and fairness. It mandates that funeral providers give clear, itemized price lists for their services and goods, both in writing and over the phone, so consumers can make informed decisions. The rule also requires that funeral homes provide a written statement of all charges before finalizing any arrangements and prohibits them from engaging in deceptive practices, such as requiring the purchase of unwanted services or goods. This regulation is designed to help families make informed choices and avoid unexpected costs during a difficult time.

FTC-PR-240125-3

FTC-PR-240125-3 (Jan. 25, 2024) FTC Sends Warning Letters to Funeral Homes After First Undercover Phone Sweep – Staff found that some funeral homes provided inconsistent pricing information, while others failed to provide pricing entirely The Federal Trade Commission is sending warning letters to 39 funeral homes across the country after investigators conducted the agency’s first […]