AI-Enabled Reviews – Article – ( AI-Enabled Reviews ) AI-Enabled Reviews (AIER) Introduction AIER are reshaping how consumers evaluate products and services by utilizing artificial intelligence to analyze feedback and generate insights. However, the prevalence of fraudulent reviews poses a significant challenge. To help consumers navigate this landscape and avoid falling victim to fraud, here […]
Category: AI-Enabled Reviews
AI-Enabled Reviews are transforming consumer evaluations but also present challenges due to fraudulent practices using AI technologies. To verify reviews and avoid fraud, consumers should look for verified purchases, analyze review patterns, seek detailed feedback, cross-reference reviews across platforms, utilize review aggregators, and be cautious of extreme ratings. Regulatory oversight from agencies such as the Federal Trade Commission (FTC), which enforces laws against deceptive practices, the Consumer Financial Protection Bureau (CFPB), and the Federal Communications Commission (FCC) helps ensure fairness in online reviews. By applying these strategies and being aware of regulatory protections, consumers can make informed purchasing decisions and navigate the complexities of AI-enabled reviews effectively.
FTC-PR-241106-2
FTC-PR-241106-2 (11-06-24) FTC Order Against AI-Enabled Review Platform Sitejabber Will Ensure Consumers Get Truthful and Accurate Reviews – Sitejabber allegedly misrepresented ratings and reviews submitted by consumers who had not yet received products or services The Federal Trade Commission today charged that Sitejabber, a company offering an AI-enabled consumer review platform, deceived consumers by misrepresenting […]